The mission of the Agency staff is to create opportunities for individuals and families to be self reliant. These opportunities are provided to individuals, families, children, and seniors. All services are tailored to and address specific needs of the local community. Through annual community needs assessments, the Agency gathers input from local participants, citizens, professionals, and government officials. This information is analyzed and prioritized to develop a plan of addressing the identified needs. The Agency works with other private and public partners to best meet the community’s needs.
Staff strive to provide services in a professional, courteous manner. Staff strive to be sensitive to the needs of the individual and/or family while providing cost efficient and effective services. Many services have income eligibility criteria; however, programs including but not limited to GO bg transit, child care, senior services, family support services, and Retired Senior Volunteer Program are available to all income levels.